Workshop Administrator

Workshop Administrator

Avonmouth, Bristol

c£24,000.00 - £28,000.00 per annum DOE

This is a maternity cover contract for 9 - 12 months with the potential to become permanent - you must be available to fulfil the contract which will start in June 2024.

Someone from a vehicle rental/workshop related background would have the ideal transferable skills for this role however strong administrators with operational skills will also be considered as there will be a full handover with the current employee.

Hours of work: Monday to Friday 8:00 am - 5:00 pm with 30-minute lunch break (flexible start/finish times)

Company Overview:

Our client is a well-established company within the motor trade, that have been in operation almost 70 years and are specialists in commercial vehicle rental. Their customers vary from both trade and retail and they have 6 rental depots, with fully equipped maintenance workshops in the North and South of England; from these depots they operate approximately 2000 vehicles (of which 900 are above 3.5 tons).

Role Overview:

The role of Workshop Administrator is a very important and responsible position within the company; it will be varied, and you will be kept busy at all times. Detailed training will be provided in the use of all company software systems, and associated procedures and processes. Your core responsibilities will be to provide short and long-term Operational and Administration support for the Workshop function and you will also be required to provide cover for the Workshop Manager in their absence.

Administrator Function:

• Answering the telephone and dealing with scheduled vehicle maintenance/breakdown enquiries
• Scheduling mobile mechanics’ workload
• Running weekly vehicle 'overdue’ reports
• Liaising with external repairers to ensure pre-organised work is complete
• Obtaining paperwork from external suppliers
• Monitor vehicle compliance dates on the system
• Scanning vehicle history compliance paperwork on to the system including MOT certificates etc

Required Skills:

• Proficiency to an intermediate level with Microsoft packages, Word, Excel and Outlook
• Ability to multi-task and think on your feet
• An excellent telephone manner
• Confidence and a sense of humour
• Ability to learn new procedures quickly
• Understanding of the importance of team-work and attention to detail
• Flexible in your approach to adjust to business needs

Employee Information and Benefits:

• 25 days holiday plus 8 bank holidays
• Annual pay reviews and discretionary annual company bonus - based on profit share
• Contributory pension scheme effective immediately