Warranty Administrator

An exciting opportunity has arisen to work for a large global company on a 12 months maternity contract, with possible permanent opportunities. 

An attractive salary, good company benefits package, 25 days holiday plus bank holidays, flexible working hours, free parking on offer plus lots more. 

We are looking for a strong Administrator to work in a very busy warranties department supporting the team and the Technicians to ensure all warranties are logged onto the database, new orders raised, extended warranties processed and claims managed through to the final stages. 

The successful candidate must have excellent communication skills, a good working knowledge of Microsoft Packages, including Excel and previous administrative experience. Knowledge of SAP would be advantageous. 

Daily duties will include - 

• Ensures all warranty information is entered on the system including delivery service records, extended warranties and any agreements. Registers all extended warranties with Insurance Services.

• Maintains the extended warranty register and liaises with the business to secure special quotes. Ensures all extended warranty agreements, certificates etc. are provided to the customer on a timely basis.

• Maintains and updates warranty fund tables. Maintains the Warranty HOLD file. Administration of used equipment warranty pricing and codes. Maintenance of department webpage. Maintains warranty codes on work orders, rebuilds and DTY type programmes.

• Ensures the return of all parts and/or components requested for return by external departments and other suppliers.

• Orders and manages all technical information for both internal & external customers . Supports the communication of Service Letters to customers and second level dealers. Provides administration support the technical communicators including answer calls, emails, enquiries etc.

• Raise purchase orders for both technical & warranty.

Benefits:

In addition to a competitive salary, an attractive commission structure, 25 days holiday, life insurance, up to 7% pension, access to the company's share scheme, and a car allowance, you will benefit from:

• Enhanced maternity and paternity packages
• Health Cash Plan
• Family-friendly policies to support working parents
• Enhanced flexible working options
• Support from a team of 40+ Mental Health first-aiders
• Employee wellbeing solutions
• The opportunity to work with your charity of choice
• Length of service or recognition awards.

Apply now to be considered.!!!!!