Valuations Co-Ordinator

Your new company
Our client offers complete property services in Norfolk. With a range of specialist expertise and experience, they provide Commercial, Residential and Agricultural Property Consultancy and Estate Agency services and are one of the largest independent Estate Agencies and Chartered Surveyors in the county.They also include Keys Cottage Holidays, a Holiday Lettings business providing rural and coastal retreats across Norfolk. We are supporting them in their recruitment as they are currently seeking a Valuations Co-Ordinator to join the expanding Valuations Team in their Norwich office.

*Previous sales administration experience is important, and it would be beneficial if you have worked in the property sector or as a Personal Assistant (PA). You will need to be proficient in Microsoft software with a confident telephone manner and comfortable dealing with a varied workload*

Applications will be considered on both a full and part-time basis, but please note that this is a fully office-based role.

Your new role
Working alongside a team of Surveyors and existing Administrators, you will be the first point of contact for the department with primary duties including:

• Telephone enquires - take calls for Commercial & Residential Valuation and Survey enquiries and secure instructions (full training to be provided)
• Diary management - arranging inspections and appointments. Making sure the team have all relevant documents/particulars and keys ready for inspections beforehand.
• Prepare fee quotations, carry out conflict of interest checks and update workload spreadsheet.
• Opening files.
• Receiving and dealing with general enquiries from clients and members of the public.
• Deal with documents and correspondence of team members as required.

Provide administration support to the Compliance Partner for BSI ISO:9001 including attendance at audits in addition to completing Bank quarterly returns and management of bank compliance for valuations.

What you'll need to succeed

• Incredibly well-organised.
• High attention to detail
• Able to meet tight deadlines.
• Professional and punctual.
• A strong team player with great interpersonal skills.
• Confident in dealing with clients and enquiries with a strong telephone manner.
• Proficiency across all Microsoft software and comfortable using CRM systems.
• Experience working in a professional services or sales environment, ideally at Personal Assistant (PA) level.

What you'll get in return

• Competitive salary commensurate with experience
• Discretionary performance related bonus
• Generous holiday allowances, and increases in length of service, additional day for birthday and discretionary days at Christmas.

What you need to do now
Please call Kim on or email your updated CV now!
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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