Travel Sales Advisor

Travel Sales Advisor

09:00 - 18:15, Monday to Friday (weekend work is required)

£20,000 - £22,000 + uncapped commission

Market Harborough, office based

Are you passionate about providing exceptional customer service with a passion for sales? Do you thrive in a fast-paced environment where you can make a difference? If so, we have the perfect opportunity for you! As a Sales Advisor, you will play a crucial role in representing a leading travel brand and ensuring that every customer interaction is nothing short of outstanding.

The role:

• Being a brand ambassador and demonstrating in-depth product knowledge to meet and exceed customer needs.
• Maximising sales opportunities by engaging with customers, identifying buying signals, and providing solutions in a warm and genuine manner.
• Creating excitement about our holiday offerings and building rapport with customers to establish trust and loyalty.
• Taking ownership of all customer interactions across various channels, including phone, email, and live chat, to ensure customer satisfaction and loyalty.
• Proactively contacting customers to promote offers, services, and updates related to their holiday plans.
• Providing customers with information and support to ensure a stress-free travel experience.
• Collaborating with other departments to overcome barriers and fulfil customer queries.
• Using all available systems accurately to inform, record, and fulfil customer needs.
• Adhering to regulatory requirements and company policies to ensure integrity and accuracy of bookings.

The Candidate:

• Strong sales/service experience of at least 6 months.
• A passion for customer care and a genuine desire to exceed customer expectations
• Excellent geographical knowledge.
• GCSE level or equivalent, including Maths & English.
• Proficiency in written and verbal communication skills.
• Computer literacy in Word, Excel, and Outlook.

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.