Travel Administrator

Unique boutique travel company specialising in sporting pursuits are seeking an organised and experienced travel administrator to join their established friendly team. This is a fantastic opportunity and very rare! In the lovely location of Norwich centre, this is a fully office based role with great hours Monday - Friday and no weekend or bank holidays! Salary is very competitive £23,000 - £25,000! This is an opportunity not to be missed!!

JOB DESCRIPTION:

• Deliver top-notch customer service, exceeding expectations.
• Prepare and manage precise travel documentation.
• Handle amendments and bookings with keen attention to detail
• Collaborate with departments to resolve travel queries efficiently.
• Secure customer satisfaction for repeat business and referrals
• Process payments and liaise with suppliers to confirm bookings.

EXPERIENCE:

• Experience of working within the Travel Industry (preferable)
• Excellent customer service and communication skills.
• Administrational experience
• Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus)
• Ability to thrive in a busy, fast-paced environment
• A strong ability to resolve all booking issues
• Excellent organisation and multi-tasking skills

PACKAGE & BENEFITS

• Salary £23,100 - £25,000
• Monday - Friday 0900 - 1730
• OFFICE BASED ONLY
• Being a part of a fun, friendly & passionate team.
• Bonus schemes & incentives.
• Company pension scheme.
• We don't open on Weekends or Bank Holidays.
• On-site parking.

INTERESTED?

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