Terminal Support Agent

Manpower's client, who provide the quickest, easiest and most eco-friendly way to cross the Channel (Folkestone to Calais in 35 minutes) are looking for talented individuals with expertise in Customer Service.

Roles & Responsibilities:

• Providing accurate information to our customers about the service and provide any support they may need.
• Giving customers drink, food and vouchers if required.

Person Specific:

• A passion for customer service.
• Excellent communication skills.
• A professional, can-do attitude.
• The ability to work efficiently and follow procedures.

We are looking for people who will be on call over the busy periods that our client has, this will generally be during the school holidays (Thursday - Monday.)

The on-call people will need to be able to get to the following location CT18 8XX within 30 minutes of being called out.

You will receive two full days of paid training, which will cover customer service, product, and procedural training for the site.

On-call hours will be either 08:00 - 20:00 or 20:00-08:00 - each on-call shift will pay £75.

If you are called to site there will be a four-hour guarantee, the pay rates whilst working on site are as follows:

• 08:00 - 20:00 - £12.50 per hour.
• 20:00 - 08:00 - £15.00 per hour.

Manpower is acting as a Recruitment Business for this role.

If this, is you, apply NOW!