Tenant Liaison Officer

Tenant Liaison Officer, £26k + £1k annual bonus, Widnes
A fantastic opportunity has arisen with this successful, reputable and well established contractors. Due to recently winning a large contract they are looking to expand their existing team.
They are seeking a highly organised, hardworking and focussed individual who has previous experience within the electrical/construction industry.

Your main responsibilities will be to implement and co-ordinate the on-site liaison function before, during and after installations/works completed; ensuring full customer satisfaction.

Duties will include;

• Visit tenants and explain the nature and scope of work involved, conduct a site introduction, ascertaining their individual requirements, arrange appointments/start dates and monitor access to individual properties.
• Assisting the Planned Project Managers in all aspects of resident engagement on all planned maintenance activity.
• Liaising closely with residents in their homes, to discuss their specific circumstances and create household profiles to assist the delivery of planned maintenance works programmes with the minimum of disruption
• To be the first port of call for residents who are experiencing difficulties with the implementation of planned maintenance works.

If you are interested in this role then please don't hesitate to apply!