Tenancy Renewals Consultant

You

Whether you’re looking for a new culture or environment, challenge, or step up, this role may just be for you if you’re experienced in the Renewals process for Lettings.

Empathy, organisation, character and being able to build rapport quickly is of high value here. If you enjoy making the renewals process smooth, effective, and a positive experience, then come on in!

Client

This Lettings Agency in West Hampstead are seen as one of the best in the industry, and they deliver across the board. Never settling for anything less than excellent. The culture, the office, the team and leadership team are fun, yet hard working. Their awards and insane Google reviews are just a small reflection of who they are.

They have a lettings portfolio of over 1,000 properties and the peak renewal seasons can be hectic! The renewals process is one of negotiation, finding the best outcome for all parties, and doing the right thing.

Duties:

• Approach Landlords and Tenants 3-4 months in advance allowing enough time to secure the renewal.
• Negotiate and provide evidence to both Landlords and Tenants.
• Maintain regular and effective communication between both parties.
• Ensure smooth communication across departments.
• Provide exceptional support and customer service throughout the renewal process and make sure to satisfy expectations as much as possible.
• Ensure that all relevant documentation is completed, received, and signed in a timely manner.
• Manage, maintain, and develop relationships with both Landlords and Tenants
• Look for new business opportunities.
• Complete all administrative functions to ensure the accuracy of Landlord and Tenant information.

Package

• £35k - £40k dependant on experience
• Mon - Fri 8.30/9 - 5.30/6
• Hybrid working on business needs
• Unlimited Holiday Policy
• Leading industry training and development
• Industry events like EA Masters and ESTAS

Please Note: Mavrec Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Mavrec Recruitment processing and storing your data only for the purposes of your job search. You may instruct Mavrec Recruitment to delete your data anytime you please.

We are an equal opportunities recruitment agency and do not discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race; religion or belief, sex, and sexual orientation