Temporary Customer Service Advisor

Position: Temporary Customer Service Advisor
Location: Salford
Hourly Rate: £11.70
Length: 1 month

SF Recruitment are searching for a temporary Customer Service Advisor to join my clients busy team based at a specialist energy contractor in Salford. This is a full time position, with working hours being 9-5. My client are looking for some extra support during a busy period, and you will be joining a close knit team of 7 Customer Service Advisors.

Duties include:
- Being the first point of contact for customers who have any queries or issues via phone and email
- Ensure KPIs and targets are met
- Escalate complaints if needed to senior members of the team
- Ensuring that you are providing a top-tier customer experience

The ideal candidate will have the following skills and experience:
- Excellent communication skills
- Solution focused
- IT literacy
- Hard working & punctual

Previous experience within a customer service role is essential, to ensure that you can hit the ground running.

If you think you would be a good fit, please apply immediately or send your CV to