Technical Claims Specialist

Senior Technical Claims Specialist - Commercial Property

We have an exciting opportunity for an experienced Technical Claims Specialist. We are looking for someone who has extensive experience in handling complex, high profile and large Commercial Property claims (preferably with Multinational experience), to take up a Senior claims handling role within our Property Technical Claims team.

A bit about the job:

You’ll be responsible for the management of a large Property claims portfolio, of high value (in excess of £500K) and complex claims, handling claims from first notification through to conclusion, attending site where appropriate. You will expertly manage the internal and external stakeholders involved in each case to drive great claim outcomes. In addition, you will assist with the embedding of our claims philosophy, standards and best practice with a focus on the delivery of financial results within the team.

You’ll play an active part in enhancing the ability of the team to perform through quality audits and regular coaching and feedback and by the identification of training needs.

Skills and experience we’re looking for:

• In-depth experience in handling complex, high profile, and large Commercial Property claims (in excess of £500K).

• Multinational major loss claims handling experience preferred, with knowledge of London Market claims and ECF system.

• Knowledge of fraud, FOS outcomes and impacting legislation in respect of own business unit or discipline at a level which enables the provision of strategic decision making and direction.

• Act as a credible representative for Aviva in official claims matters.

• Ability to coach and mentor to support development of other claims experts.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work