Tech Product Advisor

Posted 19 April by Pertemps Dudley West Brom Perms
Easy Apply
£25,000 - £28,000 per annum
Dudley , West Midlands
Permanent, full-time
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Posted by Pertemps Dudley West Brom Perms
Technical Product Advisor
Dudley
Permanent
Salary: Up to £28k (Depending on experience)

Do you have an interest in technology/electronics and a passion for a Customer Service based role?
You may have retail sector experience in a similar role with a good background knowledge of technical products!

This is a brand-new role that has evolved due to growth and ongoing success, an opportunity for you to demonstrate your technical ability in an office-based role.
We need someone ambitious that can drive the business forward, a knowledge or interest in photography/video would be advantageous.

Responsibilities:
  • Understand and explore product range - writing key features of the product range.
  • Understand pros and cons of the competitor market with the ability to find the selling point and advantages to the customer.
  • Streamline new product launches.
  • Liaising with the marketing team.
  • Taking product photos and short videos when required for marketing purposes.
  • Product advice for both photo and video stocks for phone and walk in enquiries.
  • Reply to any technical questions raised by the customer, finding solution to queries.
About you:
  • Passionate about technology
  • Previous office based experience 
  • Interest in photographic equipment
  • Excellent customer service skills
  • You will be required to travel nationally for exhibitions and demos (approx. 1-3 times per month - expenses will be paid).
Working Hours:
Monday to Friday 09.00 am to 5.00 pm

Reference: 52504499

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