Team Leader - Scheduling

Team Leader - Scheduling

An exciting opportunity has arisen to join a forward-thinking business, based in Hatfield. They are looking for a Team Leader to manage a small, but growing, team of 5 who are responsible for the operation of their field services division, including the following;

• Arranging and managing disconnection of utility supplies and meter removals
• Scheduling visits to property
• Booking courts
• Liaising with agents in the field
• Arranging multiple trades to attend site at the same time
• Reporting to clients
• Ensuring accurate billing for services to clients

My client is fully regulated and accredited, with a pedigree going back almost two decades.

This is an excellent opportunity for someone looking for a challenging role that will provide ongoing development.

Key Responsibilities:

• Able to manage a team and deal with strong personalities
• Able to work alongside the team when required
• Ensuring processes run smoothly and to client deadlines
• Make sure the team runs effectively and look at ways to prevent and solve issues
• Introduce new processes and systems
• Monitor team performance, review KPI’s and report to the directors.
• Risk Analysis

Ideal Candidate:

• Strong Communication Skills
• Can deal with varied personalities
• Highly organised with good attention to detail
• Confident and proactive
• Good at identifying and implementing process improvements.
• Good IT Skills

Benefits:

• Starting Salary £28- £30k subject to experience
• Achievable Bonus of £250/month, further bonus of £250/month linked to financial performance
• 35 hour week, Monday to Friday, 9am to 5pm (however flexibility around these times may occasionally be required).

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy.

Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.