Team Administrator

Team Administrator

Our client, based locally, are looking for a friendly and confident Administrator, to join their team initially on a temporary basis.

In this position will be responsible for all administrative support to the team, so you will need to be highly organised. You will also liaise with clients and members on a daily basis, so being a confident communicator is a must.

Responsibilities Include:

• Communicate effectively with client / members via telephone, letter and email.
• Consistently provide a quality customer experience to clients / members.
• Deal with simple queries and requests using standard letters and reference procedures.
• Recognise and escalate potential problems and potential complaint cases.
• Ensure complaints procedures are adhered to and that all complaints are immediately passed to a Senior Administrator.
• Monitor your own workflow to ensure service levels are achieved.
• Accurately perform manual calculations.
• Assist the wider team in more complex / project work when required.

What will you need?

• Able to work to a high level of accuracy.
• Work well under pressure and meet targets.
• Strong communication skills.
• Computer literate - MS Office proficient.

Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.