Target Tenancy Officer

Posted 19 April by Elevate Projects Ltd
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Elevate are working in partnership with our valued client to appoint a Target Tenancy Officer.

As a Target Tenancy Officer, you will:

  • Provide an efficient and effective tenancy management service to tenants with a range of requirements
  • Provide housing and tenancy-related advice, interventions, and services directly to council tenants, their families, advocates, and other professionals including the wider staff team
  • Appropriately contribute to specific projects for the Targeted Tenant Service, enabling vulnerable residents to thrive and live well.
  • Deliver a set of challenging KPIs and personal objectives in line with agreed targets
  • Multi agency working
  • Implement an appropriate service assessing, recording, managing and reviewing risks.

Essential experience required:

  • Experienced in providing advice or assistance to the public in a customer-facing role
  • Excellent customer service skills
  • Able to undertake risk assessments, develop safety plans and make recommendations about risk and need based on the evidence
  • Great written and verbal communication skills, with the ability to build strong relationships, networks and achieve results
  • An understanding of housing and other relevant policy and legislation,

Reference: 52270867

Please note does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

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