Support Worker

• Contract Type: 9-month fixed term contract
• Location: Durham
• Salary: £29,627 per annum 
• Hours: 37 hours plus on-call (including one weekend day every two weeks)

We are looking for a Support Service Coordinator for 37 hours a week to cover maternity leave for 9 months in Durham. The role is supporting young families to be able to live more independently.

• Organising and running activities to combat social isolation and support learning linked to support plans.
• Handling referrals, assessing service suitability, and creating person-centred support plans.
• Conducting weekly keywork sessions to help residents achieve their goals.
• Managing risk, safeguarding residents, and attending multi-agency meetings with written report provision.
• Overseeing void property management and allocations.
• Ensuring building compliance and health & safety standards are met.
• Assisting residents in maximising income and applying for welfare benefits and grants.
• Working on a two-week rota, covering operating hours of 9am to 5pm on weekdays, including one in two Saturdays (with the following Monday off).
• Participating in an on-call rotation one in every four weeks and the opportunity to work additional hours on a relief basis.

• Experience supporting vulnerable client groups and a solid understanding of adult and child safeguarding.
• NVQ level 3 or equivalent.
• Ability to work independently and as part of a team, with emotional resilience.
• Strong prioritisation skills and a non-judgmental approach to support.
• Driving licence and access to your own vehicle is essential, as outreach work across County Durham is part of the role.

• Competitive pension with up to 10% employer contributions.
• Salary Sacrifice Electric Vehicle Lease Scheme.
• Discount and Reward platform with savings on everyday brands.
• Generous annual leave starting at 28 days, rising to 31 days after three years, plus a day off for your birthday and bank holidays.
• Option to buy or sell annual leave.

To apply for the Support Service Coordinator position, please submit your current CV detailing your relevant experience. If you’re ready for a rewarding challenge, APPLY NOW!