Support Executive

We're currently seeking a Support Executive to join our client’s team. Join a market leading Property Management company, renowned for excellence and forward-thinking ways of integrating tech and Property Management to create a seamless experience for clients and customers. This exciting opportunity offers an unmatched route of career progression and a great family feel working environment.

What You Can Expect

• Work Type - Permanent
• Location - Borehamwood
• Salary - Up to £28,500
• Industry - Property Management

Main Responsibilities as a Support Executive

• Support the ongoing customer service routines associated with the portfolio, aiming to ensure support tickets, customer queries, contract, risk management tasks are completed in an efficient and timely manner.
• Support the developments contract management routines, utilising bespoke systems to ensure the appropriate contracts are tendered, implemented and any arising actions recorded.
• Supporting the developments risk management routine, utilising bespoke systems to ensure the appropriate actions are uploaded in a timely manner and closed out to a full resolution.
• Dealing with financial queries from customers and / or contractor
• Ensuring customers are promptly responded to in an informative, empathetic, and diligent manner.

Experience & Skills Required

• Prior Property Management experience.
• Prior Customer Service experience.
• Confident and polite telephone manner.
• Prior experience of risk management.
• Ability to work in a fast-paced environment.

What’s in it For You?

• Amazing company to work for!
• 22 days Annual Leave + Bank Holidays
• Health Cashback Scheme
• Group Life Insurance
• Access to Well-being Apps
• Shared Audible & Kindle Library
• Annual Salary Reviews
• Career Progression Training
• Length of Service Annual Leave
• Gym & Retail Discounts
• Free Counselling & Advice Service
• Health Support

For further information on this Support Executive role apply below

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By applying, you confirm you are happy to be added to the Addition mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.