Strategic Credit Controller - Large service provider

We are delighted to announce a collaboration with a global company based in Worksop, assisting them in the recruitment of a Strategic Credit Controller. This presents an exceptional opportunity for a skilled credit controller to be able to ensure that outstanding debt is minimised, and risks are identified. This is a fantastic opportunity to join a large team with a clear progression opportunity.

You will become an integral part of the Credit Control team that can offer:

• A competitive salary
• Flexible working with an option for one day of remote work per week
• Five weeks of annual leave
• Study support
• Discount schemes

Your responsibilities will encompass:

• Ensure timely customer payments to minimise bad debt.
• Handle customer inquiries promptly and effectively.
• Identify and implement process improvements.
• Meet daily outbound communication targets.
• Achieve targets for reducing overdue payments and improving cash flow.
• Resolve customer disputes and escalate complex issues.
• Categorise outbound service requests efficiently.
• Support team training as needed.
• Guide on non-standard issues.
• Assist in monthly reporting on financial metrics

The ideal candidate for this role will possess:

• Strong understanding of accounting systems and Accounts Receivable processes.
• Skilled in resolving debt management issues, including legal actions for unpaid invoices.
• Preferably experienced in managing complex customer credit portfolios.
• Prior experience in a busy Customer Service/Finance environment is beneficial.

For further details, please apply or contact Leighton Thomas directly