Soft Services Supervisor

Catch 22 are recruiting for a Soft Services Supervisor for our Client based in Leigh, Manchester.

The ideal candidate will be overseeing, verifying and monitoring all catering and domestic service operations and performance delivery.

Duties:

• Respond to clients requests in a timely and efficient manner, adopt, demonstrate and promote a processional cooperative and 'can do' approach at all times.
• Out of hours support, escalating issues where necessary and be flexible to work outside your normal working hours.
• Regular liaison and contact with your line manager where necessary.
• To have full comprehensive knowledge of Food Hygiene standards: ensuring full compliance HACCP and catering control systems.
• Have full comprehensive knowledge of Domestic and Laundry standards: ensuring full compliance to NHS national standards of cleanliness through regular checks and monthly auditing and ensuring full compliance with Infection Control.
• Staff Supervision.
• Must have excellent IT knowledge.
• Oversee the rosters with the Team Leaders ensuring full staffing cover at all times (including staff absences and timesheets).
• Stock Management.
• Performance Management/monitoring.
• Health & Safety (incl. Risk Assessments and COSHH)

Person Specification:

• Food Hygiene Level 3 (essential).
• Previous experience in a similar role.
• Use of floor cleaning and all catering machines/equipment.
• Must be conversant with Health & Safety requirements and would have to attend relevant training courses.
• Excellent customer service skills.
• Food Hygiene/HACCP/ NHS National Standards of Cleanliness Knowledge.
• Able to train all staff.
• IOSH Managing Safely.
• Able to work to tight timescales.
• To be able to work alone or as part of a team.

This is a full time position (working hours TBC).

Salary: £25k to £28k per annum (dependent on experience).

If this role sounds of interest, please apply or send your CV to Paige Smith: