Social Media Executive

Are you looking for a career within social media management in an agency environment where you’ll be working across various B2B brands? Do you have an interest in all things tech? Want to take your career to the next level? Look no further, this role is for you!

This well-established PR agency has big ambitions, they currently work some exciting tech, data and sustainability clients. Due to a combination of growth in existing client accounts and successful new business wins, we’re looking for a Social Media Executive, with a great eye for detail, an interest in technology and who’s passionate about delivering client services excellence to join their team.

In return, you’ll benefit from working at a company where you’re more than just a number, you’re a member of the family. On offer for the successful Social Media Executive is a competitive starting salary, career progression, personal development opportunities, flexible hybrid working is offered however you may want to work in the company’s shiny new office in Tunbridge Wells.

About us:

We are an award-winning PR, social media and creative content marketing agency based in Tunbridge Wells, Kent. We’re on the hunt for an ambitious, committed, and passionate Social Media Executive to join our growing team.

As a B2B tech agency, we support clients working across technologies such as AI, data centres and digital infrastructure, renewables, and sustainability.

This role ideal for any social media professional looking to join a fast-growing agency, to develop their existing skillset, and to gain new responsibilities by working directly with the agency’s social media managers.

We truly believe hard work beats talent and are looking for ambitious, committed, and driven communications professionals who want to hone their craft in a dynamic and fast-paced environment.

Most importantly, as a privately-owned and family-run business, we look out for one another and have a culture of care, making sure that every team member feels valued and has the support they need to grow.

Role:

Our Social Media Executives help to manage all social media channels on behalf of clients, and work with our social media managers to build and execute campaigns.

What you’ll be doing:

• To develop engaging, creative, innovative content and regularly schedule/ report on posts.
• Oversees client’s multiple social media accounts and organic social media presence across Twitter, Facebook, and LinkedIn.
• To work with social media managers to develop social media strategies and set goals that increase brand awareness, reach and engagement.
• To support with community management, monitoring comments and drafting responses.
• To provide social media support for clients during conferences and events.
• Once trained, to assist in the planning, targeting and execution of paid advertising campaigns.
• To help deliver monthly reports detailing impressions, engagement, and follower growth.
• To regularly liaise with clients and team members via telephone, email, conference calls or face-to-face.

What you’ll need:

• Organic social media:A clear understanding of how to use Twitter, LinkedIn, and Facebook to drive client awareness. Paid social media experience is also welcomed.
• English language fluency:You need to have excellent written and spoken English.
• Creative copywriting skills:You need to be hot on copy-editing, spelling, grammar, and proof-reading, as well as have a creative flair for producing engaging content with a tech-twist.
• Storytelling: For our client’s business executives, thought leadership and storytelling is a must, helping to establish tone of voice, convey expertise and technical understanding is critical to their success.
• Data analysis and insights:An understanding of social media algorithms, targeting and the effect of keywords on search engine optimisation (SEO) is helpful.
• Strong interpersonal skills:Whether it’s over the phone, by email or in person, we’re all about people, so you need to be approachable, friendly, and empathetic. You should be able to relate to people on different levels within the agency, with clients and with the media.
• Timekeeping:You will often be working to tight media deadlines as well as meeting the demands and pressures of both your team and clients, so you need to be able to work quickly and efficiently, without compromising on quality
• Clear Communication: Strong written and verbal communication skills for articulating ideas to colleagues and clients, creative skills for contributing new and innovative ideas
• Strong organisational skills: With the ability to prioritise and work across multiple projects, working well under pressure to meet strict deadlines.
• Customer service; As a key team member, you will ensure high standards of service are consistently delivered to all clients.

Experience:

• Experience writing social media content and managing brand profiles.
• Experience in managing social media campaigns and reporting on results
• Experience with social media scheduling tools welcomed, but not essential
• Some experience either in an agency or in-house is also welcomed

What’s in it for you:

• Competitive pay
• Health insurance package
• 50% off Pure, Virgin Active or Nuffield Health Gyms
• Hybrid working environment - we permanently offer a policy that encourages our team to mix work from home and office-based working days
• Company pension scheme
• Personal development and opportunities to attend training courses
• Five weeks paid paternity leave for new Dads
• 20 days annual leave, plus Christmas Eve to January 2nd off each year
• Birthdays off
• Regular team meals and team days