Service Transition Manager

Service Transition Manager

3 month contract

£600 per day, inside IR35

Hybrid role - Glasgow Office

Our major client in the Energy industry is looking for a Service Transition Manager to join their team, on a contract basis.

Job Description:

Manage the Service Introduction of one or more IT Services within a Service Portfolio, aligned to one or more value streams.
· Embedding and aligning the Service Introduction lifecycle into the ways of working which aligns and integrates the Service Introduction approach into the Value Stream delivery methodology.
· Ensure that the primary IT services has a fully developed service model, including end to end support model.
· Ensuring that Service Delivery/Service Management requirements are embedded in the scope and delivery plans to ensure they meet the standards and criteria for implementation into the production environment.
· Identify and communicate any issues and/or risks.
· Manage relationships with all relevant Technology stakeholders to communicate the progress with transition activities/ deliverables.
· Ensuring external 3rd party suppliers/vendor are engaged and a process is established for the creation of service schedules associated with new or amended services.
· Setting and agreeing service acceptance and warranty exit criteria and facilitating warranty meetings after the go live of new or changed services, ensuring effective warranty and utility is being delivered.
· Ensure that New/Changed IT Services has a documented Release process.
· Ensure all maintenance costs, both resource and maintenance, are confirmed, approved and communicated to the relevant Service Owners.
· Ensure service walkthroughs take place to ensure that service operations are adequately prepared to support the new or changed services.

Does this sound like you? If so, APPLY NOW!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.