Service Manager

Service Manager

• Annual Salary: £43,742 - £50,056
• Location: Morecambe Bay
• Job Type: Full-time Permanent

We are seeking a Site Manager to lead the operational management of the Community Diagnostic Centre spoke sites, a key NHS investment programme. This role is pivotal in ensuring that services are delivered effectively and efficiently, maintaining high standards of patient care and operational excellence.

Day-to-day of the role:

• Oversee the day-to-day operations of the Diagnostic Centres, ensuring services are delivered effectively and efficiently.
• Implement and maintain systems for appointment bookings, patient communications, and feedback mechanisms.
• Collaborate closely with clinical leads to deliver safe, effective, and caring services.
• Participate in the on-call rota and engage in project work within the role.
• Maintain strong relationships with the University Hospital Morecambe Bay Trust, GP practices, and other stakeholders.
• Act as a primary point of contact for operational matters with partner institutions.
• Allocate and manage resources, including staff and equipment, efficiently.
• Monitor the operational budget and coordinate with the finance department to ensure adherence.
• Lead and guide the Diagnostic Centres team, fostering a collaborative work environment.
• Manage recruitment, training, and professional development of the team.
• Ensure continuous adherence to NHS standards and regulations and maintain quality assurance processes.
• Travel regularly between the Heysham and Barrow sites to ensure service quality and operational procedures are aligned.

Required Skills & Qualifications:

• Degree in Healthcare Management, Business Administration, or a related field, or equivalent experience in a similar role.
• Demonstrated experience in project mobilisation and operational management within a healthcare setting.
• Familiarity with NHS standards and practices.
• Strong organizational, leadership, and decision-making skills.
• Ability to collaborate effectively with diverse teams and stakeholders.

Personal Attributes:

• A genuine commitment to patient care and operational excellence.
• Capable of understanding and executing strategic visions.
• Strong communication and interpersonal skills, with an ability to build and maintain professional relationships.
• Resilience and adaptability in dynamic environments.

Interested? Please apply now