Service Manager

Thrive Group are delighted to be working with our company based in Bath who are actively looking to recruit a Service Manager to join the team on a permanent basis.

What you will be doing:

As an experienced Service Manager to join our busy and successful team at a leading motor dealership in Bath. You will provide exceptional customer service ensuring a positive experience for every customer.

• Maximise departmental performance in line with market potentials through the sale of labour, parts and materials.
• Plan the optimum utilisation of the workshop capacity.
• Carry out recall programs and procedures as per manufacturers guidelines and recommendations.
• Ensure the highest possible standard of workmanship within the workshops and to ensure that all work is completed on time and to customer satisfaction.

What you will need to succeed:

• Previous experience in a customer service role, ideally from a motor trade background.
• Strong communication skills, both verbal and written
• Ability to handle difficult or irate customers with professionalism and empathy.
• Basic mechanical knowledge to assist with troubleshooting customer issues.
• Proficient in cash handling and point-of-sale systems
• Excellent problem-solving skills and ability to think quickly on your feet
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

What you will receive in return:

• £45,000 per annum + Company car
• Company pension
• Employee discount
• Free parking
• Health & wellbeing programme

What you need to do next:

If this position sounds of interest and you would like to be considered. Please email on sarah.elliott@ thrivegroup.co.uk or contact me on to discuss further.

Thrive group are acting as an employment agency with respect to this vacancy.

If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.

INDTRO