Service Engineer

Posted 1 May by Mash Group
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£35,000 - £40,000 per annum, inc benefits
Honiton , Devon
Permanent, full-time
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Posted by Mash Group
Our client is an ambitious drinks equipment and service supplier based in Devon and are known for their exceptional client service and the development of long-term relationships with their clients and customers. Our client currently has an exciting opportunity for a talented and experienced Service Engineer to join the team.
 
Duties and Responsibilities:
  • Maintain a thorough understanding of the installation, maintenance, and repair of all commercial equipment supplied and serviced by the client, including food processing machinery, pneumatic/hydraulic systems, drive systems, electrical control systems, etc.
  • Install, commission, maintain, service, and repair client equipment to a high standard.
  • Ensure a consistently high standard of quality in all work performed.
  • Inspect equipment to ensure it is fit for purpose both before despatch and after installation/maintenance/service/repair work, promptly reporting any issues to your line manager.
  • Modify new and used equipment as instructed by the Engineering Manager / Technical Support Engineer / Project Engineer.
  • Complete work sheets and forms on the IT system.
  • Adhere fully to all Health and Safety standards, directives, and company policies.
  • Comply with all clients' Health and Safety policies and procedures.
  • Provide equipment training to staff and clients as required.
  • Offer technical telephone support to clients as needed.
  • Deliver excellent client service and work collaboratively with the Engineering team to provide effective solutions.
  • Provide accurate technical advice to clients and stakeholders.
  • Assess Health and Safety risks related to the work conducted on client sites and report any concerns to the Engineering Manager
Required Technical Knowledge:
  • Apprentice trained qualified Engineer with experience in the installation, maintenance, and repair of commercial equipment.
  • Be a competent TIG welder
  • Experience in the Drinks / Fluid based food industry is desirable.
  • Familiarity with process control, including pneumatic/hydraulic systems, drive systems, and electrical/electronic controls (PLC’s), is desirable.
  • Sound working knowledge of Health and Safety is essential.
  • Ability to read wiring diagrams and fault find is essential.
Necessary Skills and Attitudes:
  • Eligible to work in the UK.
  • Possession of a valid passport and driving licence.
  • Willingness to travel throughout the UK and Ireland, including overnight stays (essential).
  • Strong organisational skills and personal responsibility, with the ability to work with minimal supervision.
  • Team player with honesty, integrity, and a positive, results-driven approach.
  • Excellent communication, listening, and IT literacy skills.
  • Flexibility and adaptability to change.
  • Strong problem-solving, collaboration, and interpersonal skills.
  • Friendly, amenable, enthusiastic, committed, and supportive attitude.
Benefits:
  • Competitive salary of £35,000-£40,000
  • 5 weeks paid holiday (with 5 days held for the Christmas break) plus bank holidays per annum.
  • Pension - auto-enrolment.
  • Free uniform.
  • Company mobile phone for work-related duties.
  • Company laptop.
  • Mobile phone.
  • Van for work purposes.
  • Free parking on Company premises.
  • Cycle to work scheme.
If you are a skilled and motivated Service Engineer seeking an exciting opportunity to grow with a dynamic company, then we would love to hear from you. 
 
Sound ideal for you, hit apply today!

Reference: 52569571

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