Service Engineer (Security & Fire Systems)

Service Engineer (Security & Fire Systems)

Peterborough and surrounding area

Salary £32,000 to £35,000 DOE - additional on call and costs payable

Essential requirements for the job

• Experience of the systems and equipment listed below.
• CCTV and IP CCTV knowledge
• Access Control Knowledge
• Intruder alarm knowledge
• Fire Alarms
• PC/IT literate
• Work toward strong and demonstrable, customer relationship skills
• Be prepared to work as part of a team.
• Prepared to join an out of hours call out rotation.
• Full driving licence
• Be prepared to be part of an auditable training and development process.
• Excellent work ethic
• Ability to work to deadlines and work.

Role duties:

• Be part of a team delivering efficient and excellent workmanship
• Build long term and sustainable relationships, whilst maintaining the highest standards of presenting personal integrity and customer support.
• Be part of a team delivering services to internal and external stakeholders.
• Attend reactive calls, planned maintenance and small works as appropriate and where required.
• Collation of information for asset list creation and to assist with quotation proposals Willing to attend training, internal and external to update all skills and show continuous personal and professional improvement.
• ensure all toolbox talks have been completed.
• Comply with all Policies & Procedures.
• Comply with all H&S requirements.
• Work within the team to ensure you support KPIs delivery as to your role
• Ensure high standards are maintained, with regards to your workmanship in particular attention to statutory compliance of our customers systems.
• Report into a Supervisor for day-to-day work activity interaction
• Support internal stakeholders with customer retention, offer any support, information and diligence. to ensured world class service is delivered.
• Support and comply with the instruction from schedulers daily to ensure to ensure your day is fully utilised.
• Carry out your daily field engineering duties as required and requested.
• Any other reasonable requests which your line manager or supervisor may required.