Service Department Assistant

Assistant required to join a well-established company based in the Kings Bromley area that specialises in the service, repair and maintenance of CNC and conventional machines tools.

Service Department Assistant Position Overview

• Job planning and logistics
• Ordering and processing parts.
• Maintaining customer job files.
• Taking phone calls and answering general enquires.
• Liaising with customers and engineers
• Collating information from the inhouse software for job costing in conjunction with the Service Coordinator.
• Deputising in the absence of the Service Coordinator as required.
• Any other duties as required within the scope of the role and commensurate to the pay grade.

Service Department Assistant Position Requirements

• Educated to GCSE equivalent including Maths & English.
• Some knowledge / experience in the engineering sector is essential.
• Good organisational and time management skills to manage schedules and priorities.
• Good communication skills to interact effectively with customers and employees.
• Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
• Discretion, integrity, and professionalism in handling sensitive information adhering to Data Privacy and Confidentiality requirements.
• Ability to work independently and proactively to manage tasks with minimal supervision.
• Problem solving skills and attention to detail.

Service Department Assistant Position Remuneration

• Full time - Permanent position
• Monday to Friday - 8am until 4:30pm (3:30pm finish on Fridays)
• Salary - £25,000 - £30,000 (DOE)
• 31 days holiday including bank holidays
• Pension

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.