Service Coordinator

Service Coordinator

An excellent opportunity has arisen to join a thriving Sheffield based manufacturing company in a key Service Coordinator role planning the day-to-day activities and schedules of the Service and Installation Engineers.

Joining a friendly team within a highly successful and long standing business, the role comes with great benefits and working hours!

The role will involve interacting with customers, engineers, and other internal departments daily therefore you will need to deliver a first-class approach and service whilst working in a fast-paced environment!

Key Duties:

• Schedule contract services, breakdowns, and installations of machines
• Spares order entry and invoicing.
• Provide quotes for parts and labour.
• Update the CRM system and quote database
• Monitor and processes where needed van stocks, sales orders and replenishment orders.
• Preparing and sending new and renewal service contract quotes.
• Proactively contacting historical and lapsed contract clients
• Telephone answering/call handling.
• Emailing out pre visit confirmation sheets

Benefits:

• 25 days holiday (increasing with service to 27) plus statutory holidays
• Onsite parking
• EAP System
• Annual Profit related Bonus
• Pension Scheme

Previous experience in a similar administrative role within a Manufacturing or Engineering company is preferred due to the technical knowledge required when liaising with customers and engineers and for ordering correct parts.

This is a full time, permanent opportunity working Monday to Thursday 08:30am - 17:00pm and Friday 08:30 - 12:30pm

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.