Service Coordinator

Job Title: Service Coordinator  
Salary: £27,000 - £30,000  
Location: St Albans
Contract: Permanent, Full Time    
Hours: 37.5 hours per week
 
COMPANY
An exciting opportunity to work for an established and fast-growing company. Our client is looking for an efficient and enthusiastic Service Coordinator to join their scheduling team.  
 
SKILLS REQUIRED
·Proven experience with administration or scheduling.
·Customer Service Experience
·Excellent communication skills
·Good attention to detail
·IT literate and fast learner
 
RESPONSIBILITIES
 
·Liaise with engineers and customers to arrange maintenance appointments.
·Logging all appointments on the CRM system to keep an accurate log of upcoming work.
·Maintain a log of any outstanding workloads.
·Respond to incoming enquiries from customers and delegate to the relevant person.
·Resolve customer issues and send out engineers if necessary.
·Identify suitable spare parts for upcoming work and check available stock
·Ensure the system is kept up to date and fully compliant.
 
ADDITIONAL INFORMATION
·Holiday: 25 days holiday + bank holidays, increasing after 1 years service
·Career development and paid training.
·Pension scheme
·Private health insurance
·Company social events
·Bonus scheme
 
 
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.

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