Service Advisor

This role as a Service Advisor requires a dedicated team member to provide outstanding customer service and efficient administration support. The successful candidate will be detail-oriented, customer-focused, and capable of working in a fast-paced environment.

Client Details

With a substantial workforce, the company prides itself on delivering high-quality products and services to its extensive client base. They maintain a strong commitment to innovation and continuous improvement.

Description

• Provide excellent customer service to clients, addressing their needs and queries.
• Coordinate service appointments and ensure timely communication with customers.
• Work closely with the contracts team to understand and communicate service requirements.
• Handle administrative tasks including data entry, record keeping, and reporting.
• Ensure all customer interactions align with company procedures and guidelines.
• Contribute to team efforts and support colleagues as needed.

Profile

A successful Service Advisor should have:

• A strong customer service orientation and excellent communication skills.
• Excel skills
• Proficiency in administrative tasks and use of office software.
• Strong organisational skills and ability to multi-task in a fast-paced environment.
• A proactive mindset, able to anticipate and resolve issues before they escalate.

Job Offer

• Temporary role with potential for permanent employment.
• Chance to develop customer service and administrative skills further.
• Collaborative and supportive team environment.