Service Advisor

Service Advisor

Crewe

Salary £24,000- £30,000 (DOE)

Monday - Friday | Every 3rd Saturday

Looking for a new challenge?

We are thrilled to be recruiting exclusively for a family run business in Crewe, we are looking for a service advisor with amazing customer service.

Your Responsibilities

• Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
• Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.

Your must haves

• Effectively communicate with clients regarding necessary service and repair tasks for their vehicles.
• Generate job cards using internal computer systems.
• Maintain and update customer and vehicle records.
• Prepare and finalize invoices.
• Inform customers about estimated repair costs and timelines for completion of work.

If this is what your looking for please apply NOW with an updated CV!!

Thanks

Tasha