Service Advisor

Service Advisor

Thurrock, Essex

£26000 - £28000

6am-4pm / 8am - 6pm Monday - Friday, every other Saturday 8am-12pm

20 days holiday + Bank Holidays, progression opportunities and parking on site

My client, a well established and successful business based in Thurrock, is looking for a Service Advisor to join their busy team.

You will be responsible for:

• Greeting customers and assisting with their requirements, managing all enquiries
• Booking appointments with customers, utilising scheduling management system
• Liaising with customers to communicate recommendations, estimated costs and timelines, gaining customer approval before proceeding
• Liaising between customers and technicians to ensure timely completion, keeping customers updated
• Maintaining records of communication with customers, appointments and service history
• Ensuring paperwork is completed correctly and files appropriately
• Providing a high level of service, addressing any complaints or concerns

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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