Senior Systems Trainer

Ref: 398

Benefits:

• Generous Annual Leave entitlement - 25 days per year + Bank Holidays
• Additional Annual Leave entitlement for long service
• Opportunities for you to progress and develop further in your career.
• Healthcare cash plan
• Pension Scheme
• Lucrative 'Refer a friend scheme’.
• Free Parking
• Free Costco Card
• Free Fruit Daily
• On-site subsidised canteen with relaxation area
• Employee Assistance Programme
• Death in service benefit
• Annual Summer and Christmas Parties
• Award Events

Our client has grown to become a combined group of over 300 people across a number of specialist businesses. They have grown their expertise to include a broad range of legal services for individuals including Residential Conveyancing, Civil Litigation, Employment Law, Wills & Probate and much more.

The role:

• Be responsible for periodic training needs analysis and adapt training delivery to suit people needs and abilities.
• Be responsible for designing training programmes (IT, Tech, Software and Systems) appropriate to the skills needed for all roles.
• Deliver training courses using a variety of media for IT systems.
• Create and maintain training documentation, user manuals, guides, and other reference materials.
• Evaluate the effectiveness of training and learning outcomes.
• Develop training plans and resolve any IT and Systems training gap issues.
• Assist with the implementation and roll out of new systems.
• Research and develop new methods of training delivery to ensure skills are kept current and to match Learning and Development industry standards.
• Support our junior systems trainer as well as the training team as a whole.
• Ensure all people are trained to use new and existing systems.
• Develop and maintain a network of super users for our systems.

The successful candidate:

• You’ll have a minimum of two years’ experience identifying training needs, producing up to date training materials and designing and delivering engaging training for a range of IT systems and processes to users through a variety of different mediums.
• Knowledge of Solicitor’s Case Management Systems and cloud-based Information Systems. A working knowledge of the Eclipse Proclaim System would be an advantage.
• You’ll be able to assess individual, team and business needs. Design, develop and deliver training plans and materials, and provide on-going coaching and support to ensure effective use of systems
• Possessing a strong and natural communication flair will mean that you can work collaboratively with other departments, businesses, large user groups as well as other senior stakeholders to ensure the successful implementation of IT systems and any new initiatives.
• Ability to deliver training sessions face to face, online, provide distanced learning and coaching and end user training in a large company environment.
• The ability to encourage, inspire and motivate others.
• Experienced in learning and development, through all stages of Analysis, Design, Development, Implementation and Evaluation (ADDIE)
• Experience with using an eLearning platform and creating eLearning modules.
• Advanced technical skills in Microsoft Excel and Microsoft PowerPoint

Glu Recruit LTD are an equal opportunities employer and are acting as a recruitment agent in the hiring of this role.

Glu Recruit LTD ensure that all qualified applicants are considered for employment in the role that they have applied for, and any other suitable opportunity that we advertise without regard to age, belief, colour, ethnic/national origin, gender identity, race, religion, sex, sexual orientation or based on disability. If you require any additional support to apply for this role, or any other role that we advertise please contact us directly for assistance.