Senior Service Advisor - Prestige Dealership

Role: Senior Service Advisor
Location: Stafford
Salary: £30,000 - £32,000 OTE £37,000

Richard Abson Group are looking for an experienced Senior Service Advisor/Front of House Manager to join a main car dealership in Stafford.

The business is a well-established and reputable main dealer, working with a prestige brand. Looking to employ a Senior Service Advisor with enthusiasm, experience, and strong communication skills to support a team of 4 Service Advisors and communicate with 12 Technicians. You will have opportunities to progress your career, attend additional training courses and gain/build upon your current skills.

Daily duties as Service Advisor / Service Receptionist will include:

· Lead the Service Department.

· Welcoming and booking in daily service customers.

· Dealing with complaints.

· Dealing with all manner of customer queries and requests.

· Production of a detailed job card for the Service Technician to follow.

· Following up and providing progress updates to customers throughout the working day.

· The explanation and selling of additional work to customers.

· Selling of Extended Warranties and Service Plans.

· Continual database cleansing.

· General administration.

The Dealership is offering a basic wage of £30,000 with an OTE of £37,000! - You’ll work Monday to Friday 8am-6pm and 1 in 5 Saturday mornings (Paid at overtime).

If this role appeals to you then please APPLY NOW or contact Jake Jones at Richard Abson Group.