Senior Revenue Manager

Homes for Students is the UK’s largest independent provider of Student Accommodation. We are currently looking for Senior Revenue Manager to join our Sales team, working 40 hours per week, from 9.00am to 5.30pm Monday to Friday. The role will be based centrally in either our Liverpool or Harrogate office, with a hybrid approach to working for part of the week. You will also be required to travel nationally to attend meetings with clients, and the geographically based revenue team.

The anticipated start date is 1st June 2024. Closing date for applications is 8th April 2024.

As the she Senior Revenue Manager you will lead and manage a team of geographically based Revenue Managers.

You will be the driving force behind our sales and revenue performance, supporting the team to achieve occupancy and revenue targets, whist reducing cost per sale, and providing insight around national and local market trends.

You will take the lead with a number of clients from a sales and revenue perspective, and work with the Portfolio and Operational teams to ensure a collaborative approach to meeting both client and company targets.

Accountabilities/Responsibilities

Team

• Lead and manage a team of Revenue Managers.
• Drive KPI performance, accountability, and ownership through supportive leadership.
• Conduct regular 1-1s, setting realistic SMART goals for your team.
• Lead on any recruitment, inductions and training required within the team.
• Work closely with the Operational and Client Portfolio Managers to ensure the teams are aligned and working collaboratively to suit the needs of the business.
• Work closely with internal stakeholders to ensure the Revenue team have the tools required to do their job effectively.

Strategy

• Support the Head of Revenue and wider team to launch and deliver a sales strategy per property, that achieves both occupancy and revenue targets.
• Monitor the key sales metrics and demographic indicators within the cycle, spotting and acting upon trends, concerns, and opportunities Nationally.
• Liaise with the Head of Revenue to create and deliver a summer revenue strategy.
• Work with the Partnerships team to launch a strategy to drive revenue in year and reduce void liability, where required.

Clients

• Manage client relationships, ensuring effective communication and reporting.
• The initial escalation point for all aligned clients from a sales and revenue perspective.
• Liaise with the Head of Revenue and Client Portfolio Managers to enhance the level of service delivered.
• Attendance at client meetings, delivering relevant updates and insight.

Market Knowledge

• Use the allocated tools within the business to monitor and advise both internal & external stakeholders on national trends.
• Support the Business Development team as required providing market specific data & insight.

Other

• Comply with Health and Safety working practice in accordance with the company’s policy.
• To be flexible and work effectively with other colleagues.
• Support at key open days/check in weekends as required.

The above outlines the main duties and responsibilities of the position, however, this cannot be comprehensive and other duties may be requested from time to time

Skills

• Proven leadership experience in a similar role
• Strong communication and Interpersonal skills
• Success in managing sales and revenue related KPIs and driving positive outcomes.
• Analytical – experience of managing budgets and writing reports
• Intermediate to advanced use of Microsoft Office Suite, including Word, Excel and Outlook
• Excellent organisational and time management skills
• Ability to present to internal and external stakeholders
• Ability to deal effectively with people at all levels

Personal Qualities

• Must be able to motivate, inspire and engage teams
• Self-motivated and able to work independently with minimum guidance; confidence in taking the initiative and making decisions
• Commitment to equal opportunities
• Willing to be flexible and respond to changing circumstances
• Demonstrate a positive ‘can do’ attitude and to become quickly established to add value to the business

What’s on offer

• Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work.
• Access to a range of exclusive retail discounts to make your money go further.
• Take your special day off! Enjoy your birthday with a well-deserved break from work.
• Stay active and eco-friendly with our cycle-to-work scheme.
• Make a difference in the community with 2 charity days per annum.

If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you!

Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.