Senior Property Accountant Service Charge

Posted 10 May by Dove & Hawk
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Senior Property Accountant (Service Charge) - Kingswinford - £40,000 to £45,000 DOE

My client, a leading UK and European privately owned Investment and Property Management company specialising in Commercial and Residential property, are currently seeking an experienced Senior Property Accountant with Service Charge experience, to join their Kingswinford accounts team and supervise the day-to-day running of the team.

Reporting the Property Accounts Manager, the Senior Property Accountant will be leading and developing the property accounts team and ensuring the department delivers an effective service to the business, managing the Service Charge accounts for a mixed portfolio of properties, including Industrial, Retail and Residential sites. Proven Service Charge experience is essential.

Key Responsibilities

  • Supervising the Property Accounts team including allocation of workload and responsibilities across the team as well as develop new and junior members to broaden property knowledge
  • Manage the KPIs of the service charge team to ensure key metrics for budgets and reconciliations are being met, that resources are at the right level and that appropriate goals are set to develop and reward the team
  • Critically analyse both individual service charge budgets to ensure charges are apportioned in the most appropriate and effective manner and review performance across the portfolio to develop best practice
  • Managing the service charge for a portfolio of properties, collating service charge budgets, working with the Asset Managers and Property Managers to agree costs and reporting to tenants within the RICS guideline timetable.
  • Responsible for monitoring service charge recovery and explaining shortfalls
  • Producing Actual v Budget comparisons and working with Asset Managers and Property Managers to ensure expenditure is kept in line with budget.
  • Attend site meetings to advise on financials for the relevant properties.
  • Liaising with Asset Managers and Property Managers to respond to tenant queries.
  • Service charge year end reconciliations - responsible for ensuring compliance with RICS guidelines (service charges reconciled within 4 months of the year end), liaising with auditors where appropriate, dealing with tenant queries in a suitable timeframe.
  • Reviewing income and expenditure.
  • Posting property prepayments and accruals and review of the purchase invoice register to ensure complete and accurate recording.
  • Identify opportunities to improve cost management across the portfolio.
  • Liaising with Asset Managers, Property Managers and Credit Control regarding collections performance.
  • Work with finance and Business Managers to develop specialisms.

Person Specification

  • Minimum of 4 years proven Service Charge Experience
  • Mixture of both commercial and residential service charge experience would be ideal
  • AAT Level 3 or equivalent (desirable)
  • Line Management experience would be advantageous
  • Ability to understand and interpret lease provisions to ensure appropriate recovery of costs.
  • Excellent communication skills, with the ability to interact at all levels of the business and externally.
  • Resilient, with the ability to meet tight deadlines and cope with multiple & varied tasks.
  • Innovative, with a desire to identify improvements.
  • Willingness to learn and demonstrate a flexible approach to working.
  • Ideally have some property industry experience preferably in an accounting role.
  • Good system skills including advanced excel.


  • Salary: £40,000 to £45,000 DOE
  • Hours: Monday to Friday 9am to 5pm (4 days in office, 1 day wfh)
  • Onsite Parking
  • Enhanced Pension: GPP Aviva 8% ER 5% EE
  • Employee Assistance Programme
  • 27 Days Annual Leave increasing with length of service 28 days at 4 years and 29 days at 8 years
  • Life Assurance 4 x salary
  • Regular Social Events
  • Commitment to CPD
  • Encouragement of self-development through professional accountancy qualifications and study support

For more information, please contact Megan on the Business Support desk.

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Required skills

  • finance
  • accounts
  • real estate
  • accountant
  • commercial property
  • team management
  • accounting
  • accounts manager
  • service charge
  • block management
  • ground rent
  • service charge accountant
  • commerical service charge

Reference: 52626427

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