Senior Oversight Assistant

Role: Senior Oversight Assistant

Salary: Circa £30k to £32k d.o.e. plus excellent benefits

Area: Chichester / Hybrid / Remote

We're excited to offer a new opportunity for a Senior Oversight Assistant to join a team based in Chichester. As an independent Authorised Fund Manager, they pride themselves on their commitment to excellence in outsourcing functions to third-party delegates. Whether you prefer a remote or hybrid working setup, they're open to considering your needs.

Job Description for Senior Oversight Assistant:

In this role, you'll play a vital part in overseeing third-party appointments in accordance with a comprehensive checking dashboard. Your responsibilities will involve monitoring outputs against service level agreements, challenging findings, and ensuring the delivery of excellent customer outcomes.

Responsibilities for the Senior Oversight Assistant include:

• Managing day-to-day operational queries, issues, and incidents.
• Conducting root cause analysis and monitoring remedial actions.
• Providing operational support to the Oversight team and covering when necessary.
• Completing select tasks outlined on the oversight dashboard, such as reviewing debtors and creditors within the fund, ensuring timely payments, and improving processes to reduce late payments.
• Assisting investors with queries, overseeing their onboarding journey, and supporting compliance with AML and financial crime checks.

The Ideal Candidate for the Senior Oversight Assistant:

They're looking for a proactive, organized, and detail-oriented individual who excels in a team environment and remains composed under pressure. Excellent communication skills and problem-solving abilities are essential, along with experience in addressing direct investor/customer service queries and ensuring good customer outcomes.

You should have a good understanding of working within a regulated environment, ideally within an Authorised Fund Manager, and experience working with third-party administrators. Knowledge of AML regulations and involvement with Consumer Duty would be advantageous.

Experience with TA-based systems (such as AWD, Fast, Citrix) would be desirable, and a willingness to undertake continuous professional development, including industry qualifications, is necessary.

Application Process:

The successful candidate will be required to undergo satisfactory reference checks, including a DBS check, financial checks, and employment references.

If you're ready to take on this exciting opportunity, please submit your application highlighting your relevant experience and why you'd be a great fit for the role. They look forward to hearing from you!