Senior Key Account Manager - Logistics

Our client is a successful and rapidly growing, innovative business providing technology solutions and an unrivalled range of logistics solutions, together with a commitment to delivering service excellence across a broad range of customers.
As a regional Senior Key Account Manager you will be joining the business in a new role to support their continued growth through nurturing and optimising key customer relationships.

Key responsibilities:

• Build and strengthen relations with key decision makers and influencers within the assigned Key Accounts, enabling deep understanding and foresight of their needs and building a foundation for achieving a preferred supplier status.
• Work with internal stakeholders to create customer centric Key Account Plans
• Monitor and report performance of the assigned Key Accounts.
• Lead and support customer satisfaction reviews and ensure that related improvement activities are executed.
• Pro-actively keep up to date with industry and market trends and best practices as well as Company products & services.
• Be responsible for the accuracy of customer master data and activity data in the CRM related to the assigned key accounts.

Skills & experience:

• 10+ years' proven experience within the 3PL/4PL Logistics sector in growing and maintaining key accounts.
• Customer centric relationship builder
• Value creation - ability to maximise value through relationships with customers, suppliers and internal stakeholders.
• Commercially focused with the ability to demonstrate contribution to growth.
• Strategic Key Account and project planning
• Organised, focused and driven to achieve results.
• Exceptional Communication Skills

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.