Senior Individual Giving Officer

Merrifield Consultants are partnering with a music charity to recruit an Senior Individual Giving Coordinator to join a fantastic organisation who support professional musicians of all genres, offering people the support they need at the crucial stages that could make or break their career.

We are looking for an individual with an impressive attention to detail and passion for working in the charity sector. This is an excellent role for an individual with a background in fundraising and individual giving to join an ambitious and growing Fundraising Team.

Job Title: Senior Individual Giving Coordinator

Organisation: Music Charity

Salary: £35,000k

Location: London (2 days in the office, 3 days at home)

Contract: Temporary, on going (permanent opportunity)

Required: CV

Main Job Responsibilities:

• Execution of supporter appeals (direct mail, digital, social) that deliver agreed income targets and on budget.
• To prepare the content and creative briefs to ensure campaigns include content that drives fundraising engagement and positive outcomes.
• To effectively implement agreed supporter journeys that engage and retain key segments in order to increase income and drive loyalty and lifetime value.
• Working collaboratively with the Digital Marketing team in testing and analysing of digital acquisition tests and content for monthly support stewardship emails.

(Individual giving Campaigns) Job Responsibilities:

• Responsible for the end-to-end delivery of individual giving campaigns across a range of media, from planning, develop briefs and sourcing case studies to execution, in line with budgets and targets, ensuring opportunities to test and learn are maximised.
• Responsible for the co-ordination of schedules and suppliers.
• Monitor response and income from Individual Giving activity, analyse data and complete post-campaign reviews.

(Supporter care) Responsibilities:

• Advise on and run data selections for Individual Giving campaigns and segmentation of supporters on the database for fundraising purposes, working with the IT team in more complex cases.
• Support other internal teams with supporter data selections as required.
• Manage import status's for Gift Aid and donation collections as required to allow for Gift Aid to be correctly claimed by the organisation, advising the Supporter Engagement Assistant on an efficient supporter acknowledgement process.
• Batch records ready to be inputted into the CRM.
• Collaborate with the Supporter Engagement Assistant to ensure donor records remain accurate and data integrity is of the highest standard to ensure effective analysis.

Skills and Experience:

• At least 2 year's experience in a similar role in the charity sector.
• A proven track record in individual giving or marketing campaigns.
• A successful track record in executing fundraising activities to deliver strategic objectives.
• Demonstrable understanding of best practice of supporter relationships.
• Experience of analysis of relationship potential within CRM systems and working with a supporter database to manage data and reporting performance.
• Understanding of segmentation and how to speak to different (existing and prospect) audiences.
• Track record of developing content, creative and messaging that resonates with these audiences to drive awareness and engagement.
• Strong attention to detail.
• Excellent database management skills.
• Confident verbal and written communication skills.

To find out more and to apply for the role, please contact Isabel Britten at Merrifield Consultants.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age, or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.