Senior HR Support Coordinator

At ALD Automotive | LeasePlan, we are always asking What's next in mobility?

As the global leader of our industry, our combined size means we can lead the switch to electric and supercharge our ability to offer many more customers wider choice and better prices for their mobility needs.

For us to continue to be successful, we’ll need to continue investing in innovation and technology, sustainable solutions, state of the art digital capability and, of course, our people! With exciting times ahead, we are delighted you are showing an interest in pursuing your career with us.

A fantastic opportunity has arisen for a Senior HR Support Coordinator to join our established team having the existing colleague taken an opportunity to step and manage the team, providing cover for maternity leave. This is an exciting time at ALD Automotive | LeasePlan as our plans to fully integrate gather pace offering both challenge and opportunity in equal measure!

If you are an experienced HR professional and are looking for that next step, have mentored others and have a passion for best practice then please, read on.

Key Purpose

• To support the HR Lead by providing first point of contact for a range of day-to-day HR queries from internal and external customers, providing advice and guidance on HR processes and procedures.
• Provides general administrative support for the HR function across all sites.
• Manage the administration of all relevant HR systems including, processing new starters, movers and leavers whilst also processing any in life contractual changes and payroll administration.

Summary of Responsibilities

• Manage the administration of all relevant HR systems including, processing new starters, movers and leavers and process any in life contractual changes, in a timely manner.
• Ensure consistent delivery of agreed HR Key Performance Indicators (KPIs).
• Ensure accuracy of HR records and systems.
• Answer HR queries including; reference requests, policy queries, HR Self-Service system queries and occupational health/absence queries.
• Assist with general HR administrative tasks and produce monthly and ad hoc HR reports.
• Assist the HR Support Lead with the implementation of new processes, using your initiative to identify process improvements.
• Support the HR Business Partner’s where needed.
• Coaches and develops support team members using subject matter expert knowledge.
• Support the designated Payroll Coordinator with the more complex aspects of remuneration.
• Managing daily team meetings to plan day to day operations of the team to drive performance.
• Responsible for the successful implementation of larger tasks or projects e.g. SMCR administration and administration/HRIS change projects for the HR Support team.

Skills, Experience & Background

• Previous experience of working in a fast-paced HR department
• To have an advanced level of specific subject matter expertise, to support the team in their daily activities.
• Have proven ability in taking ownership for resolving problems.
• Evidence of a continuous desire to improve processes.
• A proactive and organised approach to work
• Excellent time management, planning, organisational and delegation skills with the ability to prioritise, multi-task and work to tight deadlines.
• Strong working knowledge of Excel
• Experience and knowledge of the payroll process
• Ability to manage and influence others
• Experience of developing others by sharing experience and expertise
• Ability to build relationships at all levels, communicate effectively, build trust and influence stakeholder

Don’t meet every single requirement? However excited by the prospect of working with us, as you offer most of the skills and experience, we are looking for. Then please go ahead and apply, you could be just what we need!

What we can offer …

Generous contributory pension scheme
25* days holiday, in addition to bank holidays
Volunteering days to assist in charity work / CSR Initiatives
Excellent CSR agenda - Ecovadis certification
Holiday buy / sell (subject to conditions)
Flexible working options available
Study support (where applicable)
Access to Re:lease Colleague Car Scheme
Enhanced parental leave
Occupational Health Programme
Introduction bonuses for referring an Employee or Customer
Access to LinkedIn Learning / time towards to your CPD
Free breakfast / fruit
EV charging points, bike storage, shower & changing facilities and car parking (limited)
Progressive / collaborative culture