Senior Business Support Officer

Job Title: Senior Business support officer with a council in Sheffield
Job Type: Contract hours : 37/ hr
Work Arrangement : Hybrid - 2 days in office, 3 days from home,
Duration - 1 year (with a possibility of extension)

Payrate - Band 4 (£12/hr or £12.93/hr depending on experience)

Please see below the job details. If you are interested, please revert with the following details and I will call you if found suitable. Also send me your updated CV.

Total years of experience -
Relevant years of experience in business support/office admin role -
Any experience with council , If yes how many years -
Notice Period -
Expected Payrate -
Current postcode-

Job Purpose

Day to day supervision and support for Business Support staff as required. To provide efficient and effective financial, business process, document production including minute taking and customer services support to internal and external customers. Duties and Responsibilities

Supervision and Leadership • Day to day supervision of team • Undertake individual supervision of staff • Contribute to recruitment and selection processes • Assist in managing the performance of teams and individuals .

Information Systems • Maintain and assist with the development of information systems and related procedures • Input, maintain, locate, and retrieve data using computerised and manual systems • Request and provide information for specific purposes using email where appropriate • Receive, sort, distribute and dispatch mail • Ensure production of quality documents from standard formats using a range of IT applications.

Support to Meetings and Events • Arrange meetings and events • Diary management • Support and take accurate records of complex meetings • Produce, verify and dispatch information within agreed deadlines .

Purchase Goods and Services • Order, store and distribute goods and services following established procedures • Process claims for payment following established procedures • Process orders/invoices through to payment using established IT systems • Ensure petty cash and bank income is processed • Maintain financial recording systems and produce information as required • Book and arrange facilities for meetings and travel.

Customer Service and Communications Telephone Enquiries, Messages, Mail and Personal Callers • Give customers a positive impression of yourself and Sheffield City Council. • Provide an effective and efficient service to telephone enquirers and personal callers. • Manage manual and electronic messages and mail according to corporate guidelines and service needs • Understand and respond to the needs of customers from diverse backgrounds

Service Delivery Contribute To the Effectiveness of the Service Area • Contribute to planning and organising your own and team work load • Organise information systems in support of own work and team activities • Contribute to and supervise team work to ensure service delivery priorities are met. • Identify and agree own training and development needs with manager in line with Service Targets • Assist with identifying areas for improvement by continuous monitoring and evaluation of processes and procedures • Create, maintain and enhance constructive working relationships with team members, other members of staff, outside organisations, elected members and members of the public

To undertake all duties and responsibilities in line with current Council policies and procedures including those relating to health and safety; equalities, diversity and inclusion; safeguarding procedures; financial instructions; procurement and commissioning.

To undertake any other duties in agreement with the post holder and manager. Significant changes that may affect the role and responsibilities of the post or the job description would be managed through an agreed process in consultation with the Trade Unions.