Senior Accounts Assistant - Credit Controller

REED are currently recruiting on behalf of a leading Property Management Company, based in Bournemouth offering Hybrid working and a generous Benefits Package.
Please see details below

Senior Accounts Assistant - Billing,
Full time, 37 hours per week, 09:00 - 17:30 Monday to Thursday and 09:00 - 17:00 on Friday
Hybrid working - 2 days office based.
Salary - dependant on experience - up to £45k

Benefits:
- Company Pension,
- Life Assurance,
- Hybrid Working,
- Employee Assist Programme,
- Two paid days volunteering each calendar year,
- Company sick pay (subject to passing probationary period),
- Free eye tests,
- Remote GP Service,
- Give as you earn towards your favourite charity,
- Professional subscriptions where appropriate, mentoring and access to leadership programmes (subject to application),
- Colleague referral scheme
- Annual bonus (role specific) linked to colleague performance and overall business performance.

Duties:

• Ensuring all homeowner invoices are sent out in a timely manner and outstanding payments are collected, or that repayment plans are set up.
• Chase outstanding debt via all mediums available and issue arrears letters and statements in line with the Company’s debt collection procedure
• Prepare monthly debtors’ analysis and co-present the monthly Debtors meetings
• Clearly articulate progress made in the month and communicate any risks identified
• Respond to verbal and written correspondence regarding account queries from House/Estate Managers and Homeowners in line with agreed SLA’s and our five-star customer service rating
• Maintain Legal Cases Tracker and co-present on the monthly Legal Cases meetings
• Support Internal Legal Team with debt collection issues escalation and investigation
• Ensure all written and verbal conversations are accurately recorded against the homeowners’ accounts
• Maximise cash collection, reduce and maintain aged debt to a minimal value using approved range of debt chasing methods
• Negotiating payments plans and setting up direct debit’s repayment plans for customers with deferment expiry
• Assist with half yearly Service Charge and ground rent invoicing

Requirement
- · Substantial credit control / billing experience.

· Qualified/partly qualified or qualified by experience accountant

· Previous experience of working in a demanding role dealing with high volumes of transactions.

· Excellent working knowledge of Excel and finance systems.

· Confident running meeting presentations.

· Customer service experience and excellent verbal skills

If you feel that you meet the requirements of the position, please email me in the first instance with your interest ands I will be in touch
Kind Regards