Senior Account Manager

About Bytes

Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

Weinvest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

Your Future Starts Here!

Why Bytes?

• Over 600 staff (plans to double in size over the next 5 years)
• Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester
• Winners of an array of industry awards
• Sunday Times Top 100 Best Places to Work
• Excellent training and career prospects offered
• Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
• Supporters of 85+ charities with strong commitment to diversity and sustainability

PURPOSE OF JOB:

Generate and develop new business and grow the portfolio of solutions and services in existing customers to achieve Individual GP targets.

KEY RESPONSIBILITIES:

• Best Practice Selling that Leads to Great Client engagements.
• Being responsible for creating and driving sales pipeline and growth.
• Ensuring profitability while striving to improve the customer’s experience.
• Making sure our customers understand the entire proposition and to understand and demonstrate the value we can bring to customers.
• Manage customers in the adoption and management of Security, Hybrid Datacenter and Cloud Services as well as enable effective and cost-efficient sourcing of hardware & software solutions.

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:

• Minimum GCSE Grade 5 in Maths, English & Science -ESSENTIAL
• A Level Qualifications - DESIRABLE

Other Requirements

• A strong background in solution selling is advantageous.
• A working knowledge of any of these solution areas would be advantageous: Cyber and Network Security, Cloud migration and optimisation services (AWS/Azure), Hybrid Datacenter migrations (storage/Networking), EUC (UC).
• Experience of managing strategic customer accounts including the development of strong relationships at all levels.

CORE COMPETENCIES & SKILLS

• Self-motivating and a desire to learn.
• Tenacious, resilient, and hardworking.
• Ability to build trust with customers and improve the customer experience of Bytes.
• Establishing a professional consultative relationship with customers up to and including C-Level, by developing a core understanding of their unique business needs.
• Belief and capacity to learn Bytes’ Subject Matter Expertise to maintain agility in a fast-changing market and drives increasing customer benefits.
• Build positive relationships with customer contacts, vendors, partners and the Bytes team.
• Active listening and confidence in articulating complex solutions to Senior IT and Procurement contacts.
• Commercial business acumen.