Scheme Officer

We have an opportunity for a Scheme Officer to join ourteam in Oxfordshire covering our Housing for Older People Schemes.

You'll manage your own diary and be able to work flexibly, this could be from home, the Sovereign office in Newbury or the onsite scheme offices.

This is a part time permanent role where you will be working 19 hours a week.

The starting salary will be £11,856 - £13,351 (£23,088 - £26,000 full time equivalent)depending on experience.

The role

As a Scheme Officer you will be part of a small team ensuring that our Housing for Older People Schemes are safe, compliant and an enjoyable place for our customers to live. You'll take a proactive approach to health and safety, managing a programme of routine checks on the buildings and raising orders for works withour Property Services team.

You will work directly withour customers to ensure they have successful tenancies, answering and managing customer queries including signposting them to the wider team or external agencies. You'll be responsible for maintaining high quality notes and data in our customer and careline systems, managing a small caseload to achieve this.

What we are looking for:

• Experience of working in a housing environment
• An understanding of the importance of building safety and compliance
• Excellent customer service and people skills
• Strong administration and time management skills
• Experience of using computer systems, for example Microsoft Office
• The ability to establish, develop and maintain effective workingrelationshipswith work colleagues, contractors and partnering agencies
• A full UK driving licence and access to your own transport.

A DBS check will be undertaken for the successful candidate.

What we can offer you

As a member of the Oxfordshire LocalityTeam you'll be part of a friendly, dedicated and supportiveworkingenvironment.

We invest in ourpeople, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of ourRecognitionscheme where you can be gifted retail vouchers
• A range of wellbeing discounts including Gym Memberships
• A wide selection of other benefits available

About us

It's an exciting time to be a part of the team as Sovereign have joined forceswith Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, ourcustomers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in ourcommunities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.