Sales Support

Role – Sales Support
Location – Worsley
Salary - £28,000

Type – Permanent

Hours – Monday- Friday – 9am-5pm

Reed are currently working with a fantastic company who are looking to recruit a Sales Support candidate to join their customer service team.

Working in a small team this is an all-round role that processing orders, handling queries, building customer relationships, and providing recommendations on the company’s products/services to meet customer requirements. 

This is a wonderful opportunity for a driven, friendly, analytical individual to make their mark with an industry-leading business that is continuing to grow.

As well as a competitive salary, you will be given 25 days holiday (plus bank holidays), free parking and some other great perks.

What will you do? ?

• Daily processing of customer orders and managing customer enquiries
• Build relationships with existing customers to understand their business and buying patterns
• Provide feedback to the Senior Management Team on activity and growth opportunities that actively drives our sales strategy
• Participate in regular sales activity to promote existing and new products/services
• Build strong relationships with all internal departments to support with customer enquiries
• Update customers with order progress when required
• Manage customer queries and process non-conformities to ensure customer satisfaction
• Take a proactive approach to capture new customers, work closely with them to onboard and support through the process

What are we looking for? ?

• Experienced in Sales and Customer Service, having the skill to adapt style and approach to achieve positive outcome for both company and customer
• Experience of processing high volumes of orders via an ERP system
• Excellent verbal and written communicator, with interpersonal & influencing skills.
• Analytical and numerically astute with strong problem-solving abilities.
• Can manage time effectively, prioritise tasks & deliver to a high standard.
• Can build and maintain effective & productive relationships with team, departments and customers.
• Positive attitude to represent the company