Sales Support Officer

I am looking for a Sales Support Officer to join a growing, dynamic team. This role is crucial in supporting our sales targets, maintaining a positive client experience, and ensuring the provision of accurate and timely information to our clients.

Day-to-day of the role for the Sales Support Officer:

• Providing training to new and existing clients, ensuring they are well-equipped to use our systems.
• Setting up client access to systems and managing their onboarding process.
• Communicating with clients via telephone, email, and video conferencing tools.
• Assisting the Sales Manager with various duties, which may include liaising with external suppliers and monitoring customer feedback.
• Identifying opportunities to upsell to clients additional add Ons.
• Completing supplier assessment forms and responding to sales/administrative enquiries to secure orders.

Required Skills & Qualifications for the Sales Support Officer:

• Comfortable with technology and able to learn new systems quickly.
• Capable of managing own workload independently.
• Excellent communication skills, both oral and written.
• Detail-oriented with a focus on continuous improvement.
• Proficient in Microsoft Office Suite.
• Experience in a sales environment is advantageous however great customer service experience is KEY!
• Knowledge of the ISO market and experience demonstrating or promoting software solutions will be considered a plus.

Benefits of the Sales Support Officer: 

• Salary £30000.
• Excellent career growth with a growing company
• Company performance bonus
• Generous holiday
• Free parking
• A supportive and friendly team environment.
• A dynamic and innovative organisation that values and encourages new ideas.