Sales Support Administrator

• Liaise with Sales and Product Manager teams to manage price support bids and rebates, issuing reference numbers to customers.
• Follow up on customer claim queries and ensure all required data is received for processing.
• Respond to customer requirements and manage outstanding invoices, debit notes and credit notes.
• Collaborate with the Headquarters Sales Admin team to resolve outstanding invoice and credit note cases.
• Update weekly statements and obtain shipment releasing approval from Headquarters.
• Assist the marketing team by issuing marketing case reference numbers and uploading invoice data onto the internal system.
• Create and maintain sell-out and inventory reports, price support bid tracking reports and other predefined reports.

• 2+ years of work experience in a similar role.
• Excellent communication and listening skills.
• Ability to handle workload independently and prioritise effectively.
• Proficiency in MS Office (Word, Excel, PowerPoint, Internet Explorer, Outlook).
• Knowledge of budget management and payment terms.
• Experience with database management.
• Ability to work confidently in a rapidly changing, fast-paced environment.
• A team player who contributes to team success and takes ownership of tasks.

• Hybrid working options on Mondays and Fridays.
• Free parking.
• Subsidised canteen.
• Office refreshments.
• Product discounts.
• Cycle to Work scheme.
• Eye care voucher scheme.
• Health and dental care (salary sacrifice).
• Pension scheme.
• 20 days holiday, increasing each year up to 25.

The salary is inclusive of a bonus received quarterly based on achieving KPI targets.

To apply for the Sales Support Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.