Sales Support Administrator

Premier Work Support are partnering with a rapidly expanding business based in Northfleet, who are looking to hire a permanent Sales Support Administrator. The business offers a challenging work environment, competitive wage and benefit package and a strong commitment to continuous improvement and excellence.

The main purpose of this role is to support and service to our customers on a daily basis, as their primary point of contact.

• Manage the inbox, process orders, create quotes, resolve queries and work closely with transport and warehouse teams to ensure the needs of the customer are met to the highest standard every day.
• Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. Following-up quotations.
• Support the account manager administratively to whom you are assigned and facilitate them with their workload to ensure they are as free as possible to hit their KPI targets. The work you do will be instrumental in helping the sales area hit targets.
• You will be required to collate data on customers prior to visits and summarise the call reports after visits, entering notes and creating actions) where relevant.
• Liaising with suppliers and sourcing products as required.
• Supporting the other team members with order processing and inbound enquiries etc if they are short-staffed or extra busy.

Requirements

• Experience in sales or customer service-based role.
• Experience in order processing at speed whilst maintaining high-level of attention to detail.
• Excellent communication skills and good organisational skills.
• Ability to work under pressure, remain calm and hit deadlines.

This role is Monday - Friday, 8:30am - 5:30pm.