Sales & Service Manager

Role Purpose
The Sales & Service Manager is responsible for ensuring that my clients key business principles are adhered to and are actively implemented in the area. The primary purpose of this role is to provide one point of contact for both Sales and Service for their. Working closely with the Tyre Technicians and Regional Business Managers to ensure the achievement of profit targets, product sales and service levels within your area.

Core Responsibilities
Health, Safety & Environment
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Provide leadership in implementing Health, Safety and Environmental Policy, ensuring the guiding principles and responsibilities are communicated and fulfilled to all depot staff and customers.
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Carry out Safety Talks and Toolbox Talks as required and continuously champion safety within your area to both customers and Team Members.
Business Development
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Carry out sales calls and inspections as required to achieve budgets and business targets
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Create new and sustainable business for both the UK business and the local service depot.
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Work closely with the Regional Sales Manager, Operations Support Manager, Factory and Account Managers to ensure they are aware of the role they play in the development of the local area and to ensure the achievement of any targets and budgets in place.
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Play a role in the management and development of any system put in place to improve service, information or other relevant data required by the business or the customer.
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Presentation appearance and delivery skills
Depot Management
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Staff Communication
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Provide one point of contact for our customers in the region for both Sales and Service
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Responsible for Managing Tyre Technicians daily workload in liaison with the Regional Sales Manager and Operations Support Manager
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Work closely with the Transport Team to ensure trucks and equipment are safe and legal to operate

Ensure safe work performance, champion Safe Working Instructions and ensure that customers' operational teams understand their responsibilities in providing safe areas to work.
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Ensure the local administration required by is always accurate and up to date
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Assist in the generation of annual budgets and budget forecast revisions.
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Generate weekly/Monthly Sales reports or other reports as required by the business

Key Performance Indicators
To adhere to and ensure that all Key Performance Indicators are achieved. These KPIs will, out of business necessity, change from time to time. They may include but not be limited to:-
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The achievement of agreed safety targets
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The achievement of agreed sales targets
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The achievement of agreed profitability targets
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The achievement of agreed product sales within your area

Behaviours
Customers Service
Must provide a high level of customer service care
Teamwork
Must be able to work in a team environment and encourage best practice at every opportunity. You must be able to communicate well within a team environment and lead your team in a positive and professional manner.

Business Understanding

Must be able to demonstrate a good understanding of business processes and have a the ability to implement processes and procedures required to achieve targets and budgets set by the business.

Must be able to consistently able to demonstrate client AIMS:
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Earn trust of customers by providing them with quality and value of service and products
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Work productively, efficiently, and contribute
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Work towards expansion of the company and maintain competitiveness in the industry
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Always behave with Honesty and Integrity