Sales Customer Service

Reed have partnered with a long-standing South West provider to the construction sector, with an office In Swindon. Recruiting for an Sales Customer Service role on a full time, permanent basis.

This role includes NO Cold Calling, it is not a high pressured, sales role. This role will suit someone with previous office and customer service/telephone based experience. Ability to take enquiries, process them, go the extra mile for a customer, be proactive, recognise opportunities to support our extensive custom base and work well with a small, close-knit team.

Our client mainly sells steel products to builders, civil engineers, builders’ merchants, fabricators to name a few. They have a large custom base, many of which have used them for a long time.

Mainly the business that comes in is repeat business.

Duties:

Take enquiries via telephone and email

Generate orders via our bespoke in-house system

Process sales and purchase orders

Generate orders to warehouse for picking and dispatching

Update customers on their orders

Call customers when we have a delivery in their local area, see if they’re looking for any stock dropping off to them

Work closely with the team, pitch in and support

Salary - £23-£25k

22 days annual leave plus bank holidays, and complete closure for Christmas

Annual bonus based on the Branches performance.