Sales Consultant

Role overview

• ID: 2024-5098
• Entity: Vistry
• Region: Vistry Northern Home Counties
• Department: Sales & Marketing
• Contract Type: Permanent - Full Time
• Job Location: Luton, Bedfordshire
• Date Posted: 22.01.2024

We have a great opportunity for a Sales Consultant to join our team within Vistry Northern Home Counties, at our Coppice Hill site. As our Sales Consultant, you will be responsible for carrying out all aspects of the day to day running of the sales hub in accordance with the customer journey. You will be charged with taking ownership for the sales process with the customers, maintaining necessary records and documentation during all stages of the sales progress.

• Let’s cut to the chase, what’s in it for you...
  • Competitive basic salary and annual bonus
  • Up to 33 days annual leave plus bank holidays
  • Private Healthcare 
  • Competitive contributory pension scheme
  • Life assurance – 4 x your annual salary
  • Share incentive schemes
  • Employee rewards portal with many more benefits...
• In return, what we would like from you...
  • Behave in line with our company values – Integrity, Caring and Quality
  • Experience working in a customer facing role delivering under pressure.
  • Experience in generating leads and sales through telephone-based business development.
  • Proven track record of achieving sales targets
  • Proven track record of exceptional sales
  • Excellent IT skills with demonstrable knowledge of Microsoft Office tools
  • Comfortable using multi-channel forms of communication
  • Ability to handle complaints and difficult situations
  • Strong negotiation and sales skills
  • Proven track record of successfully completing the sales process with customers
  • Excellent administration and organisational skills
  • An interest in property and the housing market
  • Good planning and organisational skills
  • The ability to work under pressure and meet sales targets.
  • Willing to travel to all sales sites, including regional offices
  • Full driving licence and access to a suitable vehicle.
  • Patience and ability to remain calm under pressure
  • A friendly, trustworthy, and professional attitude
• More about the Sales Consultant role...
  • Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated area of the sales hub.
  • Create and deliver informative and clear Virtual tours of sites and house plots to all customers within your specified sales hub
  • Manage and implement new innovation in fulfilling the business targets on new home sales across all sites within the designated area of the sales hub.
  • Negotiate with customers to ensure the best sales outcome for the business
  • Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions
  • Ensure effective management of sales visits with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.
  • Travel to all sites within the specified sales hub’s area to undertake pre booked customer appointments
  • Have a detailed knowledge of all Bovis Homes, Linden Homes and Countryside sites and the build progress within the specified hub to ensure each customer is given every opportunity to purchase a new home.
  • Have detailed knowledge of all Bovis Homes, Linden Homes and Countryside house types, plots available and upcoming within all sites within specified hub to ensure each customer is given every opportunity to purchase a new home.
  • Proactively manage and follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
  • Proactively working as a member of the sales team within the area and demonstrating effective team working skills with others who may be in the same hub area or area.
  • Evaluate each sales process with a customer as to how the sale can be achieved more effectively, efficiently and profitably for the Company.
  • Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.
  • Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
  • Deal with all customers in a polite, friendly, and efficient manner.

Finally, let’s tell you a bit more about us...

At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do.

We’re proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We’re also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we’re making Vistry.

Benefits

Agile Working

Offers a flexible way of working.

Annual Leave

Enjoy 28 days’ holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days.

Pension with Legal & General

Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available.

Volunteer Days

With 2 paid volunteer days a year, you can give back to communities and charities.

Why Vistry

Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.