Sales Consultant (Plumbing and Heating) - Northumberland

The client:

My client based in County Durham are a leading independent builders merchant who cover the North East England, The Scottish Boarders, Cumbria and Teesside. They operate from a network of 21 branches and also offer a comprehensive stock range of timber and building supplies, heating and plumbing materials, as well as kitchens and bathrooms. Operating for over 150 years, my client have a unique structure as an Employee Benefit Trust which ensures all colleagues share the success of the business and preserves local, long term employment for all.

About the role:

I am currently seeking a Sales Consultant (Plumbing and Heating) for their branch in Northumberland.

Main Duties:

The main duties for this role include:

• Selling the full range of products to both retails and trade customers
• Working towards a set of sales targets
• Monitoring results and identifying improvement opportunities
• Interpreting customer needs accurately
• Responding quickly and efficiently to customer enquiries
• Ensuring accurate pricing of orders
• Contributing to the success of the branch
• Developing ongoing working relationships with colleagues, customers and suppliers
• Providing excellent customer service at all times within a fast-moving environment

The ideal candidate will have:

• Previous customer service and/or sales experience, ideally from a merchant background
• Strong communication skills
• Excellent knowledge of plumbing and heating products
• Proven track record selling and negotiating, both in person and over the phone
• An interest in developing a career in a busy sales environment
• Real passion to deliver excellent customer service, both in person and over the phone
• Natural drive for achieving targets
• The ability to be resilient and adaptable with the ability to juggle changing priorities

What my client can offer you:

• A competitive salary and benefits package including company car
• Enhanced annual leave which increases with length of service
• Company pension scheme with a generous employer contribution
• Market leading profit share
• Life assurance of 4 times your annual salary
• Enhanced family friendly leave
• Employee Discount
• The opportunity to learn new skills and develop your career

Hours of work are Monday to Friday 07.30am to 5.00pm plus alternate Saturdays 08.00am to 12.00pm.

How to apply:

For more information about the role, please contact Michael Bayley at the Simon Acres Group